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DELIVERY & RETURNS

UK Delivery

All orders are delivered using the Royal Mail. Please see the delivery options below. Please be aware all delivery options need to be signed for and require somebody at the delivery address to receive the parcel. If you do not see the delivery option you require, please contact us and we will do everything we can to get the jewellery to you on time. 

Delivery Options Est. Arrival
Cost
Next Day Delivery Signed For (UK)* Next Day (Order Before 12pm) £10
2nd Class Signed For (UK)
2-3 Working Days
Free 
Worldwide Delivery Signed For (Global)
5-7 Working Days
Free 
Royal Mail 2nd Class (UK) 1-2 Working Days £1.00 (Greetings Cards) £3.00 (Global)
Courier Services (Global)**
1-2 Working Days
£30-£60

*Before selecting 'Next Day Delivery Signed For Guaranteed' please send us a quick email, text or call. Sometimes we are out searching for new unique pieces and might not be able to fulfil your order in time for you. 

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International Delivery

If you are ordering from outside of the UK, don't worry we send our pieces globally. Each parcel is sent in discreet packaging with no indication of the fine jewellery inside. The parcels are sent using the Royal Mail's secure international delivery service. We provide tracking numbers for every piece. You maybe subject to import duties.

Packaging

All pieces of jewellery ordered at MAYVEDA will be placed in our beautiful personalised signature packaging. The piece will be wrapped in tissue paper and placed in a protective box ready to be safely and securely delivered. Each piece is gift wrapped with great care and attention. 

Returns

All items purchased at MAYVEDA are returnable in 30 days of receipt. Please notify Mayveda within 14 days of receiving your order, you have another 14 days to return the item. You may send the piece back to us with the choice of a full refund or an exchange. Please note that items must be returned in their original packaging in the same condition they were delivered. Our return policy is in accordance of UK law. 

Return all items using a postal option that requires a signature upon delivery, protecting the sender against lost items. We can only refund the cost of items when they have been received by us. Before sending your piece back please contact us below for details on how to return your item. 

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